Digtial Solutions & UX Research
My Approach
I'm passionate about digital innovation, research, and development of impactful, user-centred solutions. Throughout my career, I oversaw and implemented web/software solutions and digital marketing projects through the use of agile methods.
My background in social innovation allowed me to experience hands-on the power of co-design processes not only as an innovative tool but also as a necessity to include communities - who usually are excluded- in the formulation of solutions that impact them directly.
I love understanding and solving human problems together with those who directly benefit from the services/products organisations develop.
Communicating with empathy while having an eye for inclusivity and accessibility defines my digital strategy and research approach.
Specialities
Digital Product Development
Writing & Editing
User Research Management
Usability Testing
Co-design & Facilitation
Stakeholder Empowerment